Our customer service staff is now on duty from Monday to Friday to answer phone calls and schedule appointments.
After many weeks of confinement and major upheavals, the population of Quebec will therefore breathe a little and resume certain controlled activities.
It goes without saying that the game against COVID-19 is not won and that we must continue to observe strict rules of social distancing and personal protection.
In anticipation of the reopening, the Clinic has set up, in conjunction with the recommendations of the health authorities, specific procedures aimed at protecting both patients and staff. These procedures will require everyone involved patience and collaboration!
Thus, all patients will have to answer a screening questionnaire, submit to temperature measurement and wear a protective mask (handmade masks are allowed) before even accessing the Clinic. Once admitted to the Clinic, patients will have to wash their hands, observe social distancing in common areas and comply with the directives from the staff.
We will ask everyone to show up at the scheduled meeting time, limit the time spent at the Clinic, avoid touching objects and surfaces, as much as possible, and keep the protective mask at any time, except during the treatments of the zones covered by the mask, it goes without saying!
Our staff will also have to submit to the health rules in place so that all interactions with patients are highly safe.
It is understood that zero risk does not exist, the danger coming mainly from the presence of asymptomatic carriers of the virus. These individuals can transmit the virus without knowing it and this is one of the risks caused by de-confinement.
This is why the precautions that we are going to take at the Clinic are so important and that we ask for everyone's collaboration!
We are aware that there will be a high demand for appointments and we will do our best to accommodate your requests.